Emergency help if you are young

Telephone numbers you can call if you are a young person needing emergency help.

Contact center

Opening hours

Monday – Friday: 8 a.m. - 4:30 p.m.

Visit us

Gärdhemsvägen 9 461 83 Trollhättan

The Reception Group

During office hours, contact the Reception group to talk about your worries and receive help, advice or support

Telephone 0520-49 58 00

Office hours

Monday – Thursday 08.00-16.30
Friday until 15.00
(Closed for lunch 12.00-13.00)

After office hours

You can call the Social helpline. You can reach the Social helpline on 0522-69 74 44 at the following times:

  • Monday – Thursday and Sunday 16.00-23.00
  • Friday 15.00-02.00
  • Saturday 16.00-02.00

Social helpline

At other times

You can reach the Social helpline via the police, on 114 14.


SOS Alarm - 112

Call SOS Alarm if you or someone else is in an emergency situation and needs immediate help. Depending on the situation, you will receive help from e g the ambulance service, the fire department or the police. 
Telephone 112

SOS Alarm

Medical advisory service - 1177

The medical advisory service will answer your questions, assess your care needs, give you advice and refer you to the appropriate medical centre when necessary. The medical advisory service is open around the clock.

Telephone number 1177


Children helpline BRIS

You can call BRIS (Barnens Rätt I Samhället, or Children’s Rights In Society) if you want to talk to an adult for help and support. The telephone call will not show up on the telephone bill.
Telephone number 116 111


BRIS Adult helpline – about children

You can call the BRIS (Barnens Rätt I Samhället, or Children’s Rights In Society) Adult helpline if you are a parent and have questions or concerns to do with children. Both difficult issues and more everyday problems can be discussed.
Telephone number 077- 150 50 50



UMO, short for “young person’s counselling” in Swedish, is a website for anyone between 13 and 25 years of age. On UMO you can find answers to your questions or worries about your body, sex, alcohol and drugs, health, relationships and much more.


Red Cross friend helpline

The friend helpline is for children and young people up to the age of 25 to turn to and talk about anything at all.
Telephone 020-222 444

Reviewed 2017-04-18 by CLABEN